privacy policy
terms & conditions
Privacy Policy
Introduction
At Decaying Wonderland, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Squarespace website, www.decayingwonderland.com.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, mailing address, phone number, and payment information when you make a purchase or sign up for our newsletter.
Automatically Collected Information: Through cookies and similar tracking technologies, we collect information such as IP address, browser type, device information, and browsing behaviors on our site.
Use of Information
We use your information to:
Process transactions and provide customer support.
Send newsletters, promotional materials, and updates based on your preferences.
Improve our website, products, and user experience.
Comply with legal obligations and prevent fraudulent activity.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share data with:
Service Providers: Trusted third-party partners including Squarespace, payment processors, and shipping services who assist in operating our business and fulfilling orders.
Legal Authorities: When required by law or to protect our rights.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality and analyze site traffic. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate physical, electronic, and procedural safeguards to protect your information from unauthorized access, disclosure, or alteration.
Your Rights
You have the right to:
Access or update your personal information.
Unsubscribe from marketing communications.
Request deletion of your data, subject to legal or contractual restrictions.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns, please contact us.
Effective Date: October 16, 2025
Terms and Conditions
Welcome to Decaying Wonderland. By accessing or using our website on Squarespace, you agree to these Terms and Conditions.
1. Use of Website
You agree to use the website for lawful purposes only.
You will not misuse or disrupt the service or content.
2. Intellectual Property
All artwork, images, text, and designs on this site are owned by Decaying Wonderland.
You may not copy, reproduce, or distribute our artwork without permission.
3. Orders and Payments
All purchases are final. Please review your order carefully before completing.
We accept payments through the secure Squarespace checkout system.
4. Shipping and Delivery
Shipping times vary depending on location; estimated delivery dates will be provided.
We are not responsible for delays caused by carriers.
5. Returns and Refunds
Due to the authentic and sealed-in-moment nature of our artwork, returns or refunds are not accepted.
If you receive damaged goods, contact us within 24 hours with photos &/or videos.
6. Privacy
Your personal information is collected and managed according to our Privacy Policy available on squarespace.com & our website.
7. Liability
We are not liable for any damages arising from your use of the site or purchased artwork.
Artwork colours may vary slightly from images due to screen differences.
8. Changes to Terms
We may update these terms at any time. Continued use of the site indicates acceptance of changes.
9. Contact
For questions regarding these terms, please contact us via the website's contact form.
Thank you for exploring Decaying Wonderland.
Effective Date: October 16, 2025